Airport Information Desk

Twenty four hour information desk on each arrivals concourse, all have multi-lingual staff who are on hand to answer your questions. If you need a public announcement to be put out over the tanoy system then you should call this number: +44 (0)844 892 0322.

Lost Property

Gatwick airport has its own dedicated lost property service, which can be located in the south terminal.

Customers need to log their lost items through


You will be able to find a shower room anywhere you see the showerhead symbol.

Baby Changing Facilities

The airport has several rooms for feeding and changing babies, all indicated by a bottle sign or a baby care symbol. There are also fold-down tables provided in some male and female toilets.

Places of Worship

Multi-faith chapels may be found at the arrivals concourse on the North Terminal and in The Village in the South Terminal.

Around 100 airlines fly from Gatwick to around 200 destinations worldwide. Gatwick is the busiest single runway airport in the world, the second largest airport in the UK and the sixth busiest international airport in the world. Although Gatwick airport is located 28 miles south of London the airport has fast rail and road links and is a much easier place to navigate than its bigger sister Heathrow. Pre booking your Gatwick airport parking is essential if you want to save money or guarantee your parking space as the car parks get full very quickly. Some car parks leave spaces for late arrivals but not many and it is generally more expensive to pay at the gate than pre-booking. Facilities at its two terminals – North and South – are good, particularly for those who count shopping as part of the airport experience but its growing popularity is also Gatwick’s biggest problem. Now the sixth busiest international airport in the world it operates all flights from a single runway and is crying out for more capacity. As for the Gatwick car parks, Tudor Rose car park is only 5 minutes from each terminal and prides itself on being probably the fastest service at Gatwick Airport. There are more than 900 rail services a day to and from the airport and more than 40 express coach services serve the airport daily.

Gatwick Airport Disabled Facilities

London Gatwick Airport is very friendly to disabled people and those needing special assistance. Both the North and South Terminals offer:

Ramps. Wider access pathways. Telephones at a height accessible to wheelchair users. Disabled toilet facilities. Reserved seating for disabled people in check-in areas.

For general advice and information regarding the special needs facilities at Gatwick Airport telephone +44 (0)844 8920322.

Travel-Care is an independent agency offering assistance to anyone at London Gatwick Airport who has a problem. Travel-Care can be found in The Village, South Terminal.

Open from 09:00 – 17:00 Monday to Friday and 09:00 – 16:00 Saturday and Sunday. Telephone: +44 (0)1293 504283.