Amend Or Cancel
You can make amendments to your booking at no charge, this includes only the times, terminals and car details. For changing the dates or re-booking please telephone our office on 01293 822844 between 09:00 and 17:00 hrs as extra charges applies.
Once you have made a booking and it is confirmed you have 14 days in which to cancel. An administration charge will be applied to a cancelled booking
Payment Protection is offered at the time of booking at an extra charge of £3.00. This special offer is unconditional and your parking fee will be refunded to you in full on demand less the £3.00. This means simply that for whatever reason you do not use our service ( we do not collect your car) we will give your money back.
Where return flights are delayed or cancelled extra days are charged at £10.00 per day. You can offset this cost to our daily rate if you notify us prior to you schedule date. If you require more flexibility in your travel schedules please see flexi-parking
Hookwood Lodge Cancellations
Hookwood Lodge room charges are paid at the time of booking. A full refund is available providing your cancellation is made 7 full days prior to your day of arrival.