Amend Or Cancel
You can make as many amendments as you like to your booking at no charge. Please telephone our office on 01293 822844 between 09:00 and 17:00 hrs.
48 hours notice must be given in the event of cancellation for which a refund is given less an administration charge of £10 otherwise we are unable to offer a refund.
Payment Protection is offered at the time of booking at an extra charge of £3.00. We quarantee a full refund if you miss your flight. This special offer is unconditional and your parking fee will be refunded to you in full on demand. This means simply that for whatever reason you miss your scheduled flight we will give your money back.
Where return flights are delayed or cancelled extra days are charged at £10.00 per day. You can offset this cost to our daily rate if you notify us prior to you schedule date. If you require more flexibility in your travel schedules please see flexi-parking
Hookwood Lodge Cancellations
Hookwood Lodge room charges are paid at the time of booking. A full refund is available providing your cancellation is made 2 full days prior to your day of arrival.